Default return                                                                                                                

If the product arrives damaged or is different from the one ordered, contact contact@petcore.club within 3 days of the product's arrival. We will evaluate the situation and solve the problem as quickly as possible. Please attach to the email:  

-Purchase Confirmation Email.                                                                                    

-Photo of the product and in the event that it is damaged, a photo of it.

Refund                                                                                                                          

If the product does not meet your expectations, contact contact@petcore.club within 30 days of the product's arrival to arrange your return and obtain a full refund to your initial payment method. Please attach to the email:

-Purchase Confirmation Email.
-Photos of the product including the packaging to corroborate that the product is in perfect condition and that it was not used.

Once your return request has been confirmed, we will send you an email indicating whether your return complies with the refund policy. Then, you will have to send the product to the following address:
-10460 National Blvd, Los Angeles, CA, 90034
You must pay shipping cost.